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What would cause a digital camera not to upload pics to a computer it's saying connecting to computer but never does?
Wiki User
∙ 15y ago
A Number of issues can be causing your computer to have issues detecting your camera.
I would first double check all wires and excess parts to make sure everything is securely attached. Also check the Memory card (It's a small square probably an SD Card) and make sure its facing the right way. Also make sure the USB (i'm assuming your are using a USB connection) is plugged into a working USB slot on the computer. Also make sure it is the correct USB cord that came with the computer.
If the camera detects that it is attached to the computer but the computer never sees something (In Windows computers [I don't know much about Macs] information should pop up that states that a new device is attached to a computer)
Now each New Camera comes with a CD that installs drivers and software that allows your computer to detect and access the camera. If these are not installed then that could be causing your issue. If you do not have the drivers and no longer have the CD you can probably get the drivers at the Producer's Website through the customer service or support areas. Many cameras have the developer and model written right on the camera
If you have already installed the Camera Drivers and it still doesn't work I would go to (if you are runing a Windows PC) Start-->right click "My computer" --> Properties--> Device Manager
In device Manager you can check to see if you computer even detects that the camera is connected by going to the USB folder... Now if there is a yellow triangle caution symbol somewhere in there that is probably something wrong with the drivers you installed
I would then contact the customer support offered by the developers of your camera many companies now offer live internet chats with tech support. It is basically like an AIM Chat and they can be really helpful if there is not internet chat you can go with the classic phone chat and see if they can help you.
Good Luck and be Patient you'll figure it out
Please refrain from throwing your computer or camera out a window in the mean time =)
Wiki User
∙ 15y ago
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