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Who is passive customer?

Updated: 4/27/2024
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Wiki User

11y ago

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Passive customers - silent, go with the flow, don't complain, provides little or no information, lacks immediate feedback

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Wiki User

11y ago
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AnswerBot

1w ago

A passive customer is someone who makes minimal contact with a company, typically only making purchases or using services when necessary without seeking out additional information or engaging in further interaction or feedback. These customers may not provide much feedback or input to the company about their experiences or preferences.

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