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Who is responsible for defining the quality of a product or service?
Wiki User
∙ 10y ago
The quality manager or quality management team.
Wiki User
∙ 10y ago
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Who has the primary responsibility for assuring product or service quality?
Who has the primary responsibility for assuring product or service quality
Is it easier to control the quality of a service than the quality of a product?
yes
Why is it more difficult for consumer to evaluate the quality of service that the quality of product?
it is intelligible..............
What are the most important factors in generating repeat purchase?
1. The quality of the product or service compared to competitors in the area 2. The price you are charging for the product or service (compared to the quality of the product and service) 3. How easy it is to get the product or service, so the place that it is found or if there is any public transport e.g bus , train. 4. promoting your business so that people are aware of the product or service that you are offering. 5. leave a good impression.
What are the primary concerns of business customer?
Price, product quality, service, and supplier relationships.
Who is responsible for defining the quality of product or service?
The quality manager or quality management team.
Who is responsible for defining the quality of a product or service in six sigma?
Six sigma blackbelt
Difference between product quality and service quality?
Product quality is the way a product performs. While service quality is how well an experience was when shopping for, buying, using a product or service.
What is the differences between product quality and service quality?
one is quality of the service and the other is quality of the product. Product quality usually includes features, performance, defects etc. Service quality includes delivery time, knowledge of delivery personnel etc.
Who has the primary responsibility for assuring product or service quality?
Who has the primary responsibility for assuring product or service quality
Is the Business employees are not directly related to the quality of a business product or service?
Business employees are not directly related to the quality of a business product or service
Is easier to control the quality of a service than the quality of a product?
yes
Is it easier to control the quality of a service than the quality of a product?
yes
Define Service quality?
service quality is the customer expectation from the product or services and actual performance of the the services
Why is it more difficult for consumer to evaluate the quality of service that the quality of product?
it is intelligible..............
What is the definition of service quality?
Service quality is having vast meaning. And it is in the customer mind what he wants and it can be defined as expectations of customer towards the service or product.
Who has primary responsibility for assuring product or service quality?
person who is oprating
