Why can't the US automakers learn from Merato Scooters factory and deliver high quality products at reasonable prices?

Answer 1

I think because the bigger you become the more difficult it becomes. Public companies hire people who don't care much about it. I know Merato has set the standard for their scooters. I know even Honda and Yamaha want to copy their style. However, Merato produces scooters and not cars. So I think comparing Merato scooters to auto makers is a bit unfair.

I have something to add to this: I bought a Merato scooter in 2009. It was supposed to have a one year parts warranty. After driving it for 90 miles (about 6 days), the rear end locked up on me in the middle of the road. I started fishtailing and could have been killed. I came to find out, verified my Merato's mechanics, they they left the gear oil out of it from the factory. It took them 3 weeks to send replacement parts, all of which were wrong. Then they stopped communicating with me and started giving me the run-around. They wouldn't replace the parts, wouldn't replace the scooter, and whoever I would get on the phone would pass me off to someone else. They were extremely unprofessional (answered the phone by just saying "hello" and swearing in our phone conversations) and are SCAMMERS. I contacted the BBB about them as well as the Michigan State's attorney's office. Merato responded to neither, and I found out they have an "F" rating with the BBB due to all the complaints filed against them that they never respond to.

DO YOURSELF A FAVOR AND STAY AWAY FROM THIS COMPANY. They are lucky they do not have a lawsuit from me, or from my spouse who could have sued them had I been injured or killed in that accident. I ended up paying thousands of dollars for this scooter and then the repairs on top of it, all of which were supposed to be under warranty. No one from their company would service me, back me up, or even return my phone calls or emails. I can't even begin to tell you how frustrated I am with this place, and all I can do is just try to prevent other people from being scammed the way I was by them. STAY AWAY!!