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If you are having problemsupdating your anti-virus software, you may have been infected with a virus. This is certainly not the only possibility, but definitely a possibility. There are many viruses that purposefully disable anti-virus products from updating themselves (i.e. Conficker). You might try to run a virus scan with another utility. HouseCall from Trend Micro is one such utility. You can scan your system for viruses from their website without installing an entire anti-virus utility. You can get there here: http://housecall.trendmicro.com/ It is also possible that your anti-virus software is just damaged. If that is the case, it might be helpful to go to Symantec's support site, and seach their knowledgebase for the error you are getting. They will most likely have some steps you can take to resolve the issue you are having. Symantec's support site is here: http://www.symantec.com/support/index.jsp

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Q: Why is it that each time you want to update symantec antivirus it will say no internet connection?
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How can you update antivirus without internet connection?

in my PC download antivirus kaspersky 7.0 but now i have no internet connection. but my friend have internet connection. and i get from there update file. but i don't now how we update my PC with that update file. i try so many time but i don't done yet. please tell me answer. thanks


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