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Why market must be segmented?

Updated: 9/16/2023
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11y ago

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There are several important reasons why businesses should attempt to segment their markets carefully. These are summarised below

Better matching of customer needs

Customer needs differ. Creating separate offers for each segment makes sense and provides customers with a better solution

Enhanced profits for business

Customers have different disposable income. They are, therefore, different in how sensitive they are to price. By segmenting markets, businesses can raise average prices and subsequently enhance profits

Better opportunities for growth

Market segmentation can build sales. For example, customers can be encouraged to "trade-up" after being introduced to a particular product with an introductory, lower-priced product

Retain more customers

Customer circumstances change, for example they grow older, form families, change jobs or get promoted, change their buying patterns. By marketing products that appeal to customers at different stages of their life ("life-cycle"), a business can retain customers who might otherwise switch to competing products and brands

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Why market is segmented?

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Market segmentation is the process of dividing a market into distinct subsets that behave in the same way or have similar potential for your product/service. Segmenting is done by demographics (age, sex, income, race, etc.), geographics (international, city, state, national, climate, etc.), psychographics (personality, lifestyle, political party, etc.), behavioral characteristics (consumption status, brand loyalties, shopping habits, etc.) , and by sought after benefits that can better the lives of your segmented market with your product/service. Through this process you are able to target market to the specific segmented market fit for your product/service.

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