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Why services are often harder for customer to evaluate than physical goods?
Wiki User
∙ 12y ago
Physical goods are easier to evaluate, because either they perform the job for which they were intended or they do not. Service is more difficult to evaluate, because everyone has a different service level expectation. For example, if a company provides straight-forward all-business service, it may attract people who do not have a lot of time and just want to get in and get with as little hustle as possible. However, the same company may drive other people away, because the company may appear to be unfriendly.
The best customer service is to give the customer exactly what they want exactly when they want it. Unfortunately, that might not be the best option for the business if everyone wants stuff for free. The company must do their best to find the blend that works best for their business model and for their customers.
Wiki User
∙ 12y ago
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Where is Qwest customer service online?
After Qwest merged with Century Link, their website may be a bit harder to navigate. qwest.centurylink.com/customerService/ is their Customer Service page right now.
How marketing a service differs from marketing a product?
There are many differences in marketing a product compared to a service. One difference is that with a product, it is generally something the consumer can touch. Services are more based on creating an end result. Another difference that is normally found in marketing a service compared to a product is the guarantee. It is harder to guarantee a service, although it can be done, while it is fairly easy to guarantee a product. Another big factor is cost. Pricing products is easier than pricing services. For example, one copywriter may charge $250 for the service of writing a sales letter while another copywriter may charge $10,000 to write a sales letter. Which service is better? What is the price based on? How does one copywriter justify charging $250 and the other justify charging $10,000? It can be based on experience and proof of being able to generate the results the consumer wants. Service is more psychological marketing. ---- Hi.. Service marketing is tougher since you are selling an intangible thing to an individual and since the customer cannot view it therefore it gets difficult to convince him to buy. However, product marketing customer can touch the product and it gets easier for you to convince the customer to buy your product -- Ketan Verma
How is plagiarism both easier and harder in the Internet age?
easier because you have access -apex
How do you generate sales lead?
You can Generate sales leads from the free sources on the internet. Internet has lot of free sources like online directories, association websites, membership directories, MLS Listings, etc.By doing manually it takes lot of time to complete the Process.By means of hard work, cold calling in person, or on the telephone, and working harder until you learn how to work smarter. pick a colleague who you admire and ask him/ her to show you how it is done and emulate that person.Sales is the key to business. Without sales, you have no business. Successful business owners keep leads in the pipeline and they know how to convert these leads into sales. This is a part of marketing. Marketing is the process where we identify an opportunity from a customer. Once you identify an opportunity, you need to offer that potential customer a resolution. How are you going to solve this customer's problem. How can you supply an item or commodity to satisfy his/her needs or wants? A perfect way to source opportunities (marketing) is to generate sales leads. Leads have to be converted into sales. This is the process of marketing and sales.
How marketing of services is different from marketing of products?
There are many differences in marketing a product compared to a service. One difference is that with a product, it is generally something the consumer can touch. Services are more based on creating an end result. Another difference that is normally found in marketing a service compared to a product is the guarantee. It is harder to guarantee a service, although it can be done, while it is fairly easy to guarantee a product. Another big factor is cost. Pricing products is easier than pricing services. For example, one copywriter may charge $250 for the service of writing a sales letter while another copywriter may charge $10,000 to write a sales letter. Which service is better? What is the price based on? How does one copywriter justify charging $250 and the other justify charging $10,000? It can be based on experience and proof of being able to generate the results the consumer wants. Service is more psychological marketing.
Why does service tend to be harder for a customer to evaluate than physical goods?
Physical goods are easier to evaluate, because either they perform the job for which they were intended or they do not. Service is more difficult to evaluate, because everyone has a different service level expectiation. For example, if a company provides straight-forward all-business service, it may attract people who do not have a lot of time and just want to get in and get with as little hastle as possible. However, the same company may drive other people away, because the company may appear to be unfriendly. The best customer service is to give the customer exactly what they want exactly when they want it. Unfortunatly, that might not be the best option for the business if everyone wants stuff for free. The company must do their best to find the blend that works best for their business model and for their customers.
Why services are often harder for customer to evaluate than goods?
Physical goods are easier to evaluate, because either they perform the job for which they were intended or they do not. Service is more difficult to evaluate, because everyone has a different service level expectation. For example, if a company provides straight-forward all-business service, it may attract people who do not have a lot of time and just want to get in and get with as little hustle as possible. However, the same company may drive other people away, because the company may appear to be unfriendly. The best customer service is to give the customer exactly what they want exactly when they want it. Unfortunately, that might not be the best option for the business if everyone wants stuff for free. The company must do their best to find the blend that works best for their business model and for their customers.
Why is validity harder to establish and evaluate than reliability?
Validity refers to the accuracy of a measure in assessing what it intends to measure, while reliability refers to the consistency of the measure. Establishing validity involves multiple factors such as construct validity, content validity, and criterion validity, making it more complex than evaluating reliability. It requires more evidence and validation processes to ensure that the measure is actually measuring what it is supposed to.
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Is cooking an egg an example of a physical or chemical change?
Getting hotter is physical, getting harder is almost pure chemical.
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its hard to findsomeone can steal it easilyif you lose its harder to regain it.(its harder than electric storge
Where is Qwest customer service online?
After Qwest merged with Century Link, their website may be a bit harder to navigate. qwest.centurylink.com/customerService/ is their Customer Service page right now.
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If Calcite will scratch gypsum This is an example of what physical characteristics?
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