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I am glad I can actually help someone else for once! It is your blend door actuator. It gets stuck between heat and cool and it breaks. That's what makes the clicking sound. I had to replace mine on my 2000 windstar and it was really easy, about 20 minutes to fix. It goes right behind your stereo and the part was only like $20 online. Just do a search for how to fix a blend door actuator and there are step by step instructions on a few different websites. I hope this helps!

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Q: Why would a 1999 Ford Windstar suddenly stop blowing hot air from the heater the fan still blows air and there is sometimes a clunking sound under the dash?
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