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There is an arm on the motor that runs to a transmission that connects both wipers. It is a plastic cup that snaps over a ball. Either end of that rod can pop off or the plastic breaks and it falls off. On most cars, the section of the hood that the wipers come through with the slots comes off so that you can get to this arm. If you look down through the slots you can probably see the arm laying on the bottom.

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Q: Wiper motor here it running but wipers don't move?
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