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Your new car had a problem with the trunk latch and has been back to the dealer twice for repairs and still is not fixed can you make them take the car back?
Wiki User
∙ 18y ago
"Your new car had a problem with the trunk latch and has been back to the dealer twice for repairs and still is not fixed can you make them take the car back?" This is such a minor problem, they should be able to fix it! Or replace it! The part that is. If you like the car, it doesn't make sence to try and get them to take car back for a faulty trunk latch. Check the laws in your state, for a "Lemon Law" They have so many chances to fix the problem, if they can't fix/repair or replace within alotted warranty time, then they might have to replace car. Make sure you check "Your State Laws" Keep good records of every attempt at the repair, get a slip showing that it was in for that problem, with the times and dates clearly marked on service slip. If they don't get it fixed or your not satisfied with it, and they won't deal with you any other way. Then you will have to notify your Attorney General, and/or Better Business Bureau, and possibly file a complaint with the local Police Dept in the same City/Town as Dealer is in. Good luck, PS: Another possiblity is to just repair it yourself or have a friend with mechanical no-how do it, if the cost of parts are involved, and you have service slips showing it was at dealer numerous times, then bring old part to dealer and ask them for reimbursement, this isn't a gaurentee for them to pay for parts, but it would be worth a try, some dealers are civil, and others just don't give a darn. Your a small fish, in a big lake to them. Just don't buy from them again, and never give a good word to anyone about them either. Dealers don't like bad reps', They want and need business. Again, Check you local/state laws, they vary all over. You could be intitled to your state laws, plus the laws of state the dealer is in, if it's different from yours.
Wiki User
∙ 18y ago
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