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At PepsiCo, decision-making occurs at three primary levels: strategic, tactical, and operational. Strategic decisions are made by top management, focusing on long-term goals and overall direction, such as Mergers and Acquisitions or market expansion. Tactical decisions are handled by middle management, translating strategies into actionable plans, such as marketing campaigns or product development. Operational decisions are made by lower-level management and staff, dealing with day-to-day activities and ensuring efficient execution of plans.

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