Inactive and selective listening result in misunderstandings.
between the employer and the employee
Having a collage degree.
remain calm and notify the manager
Customers want to be understood. For someone in customer service, it is important to be able to empathize with your customer. This will make them feel confident and understood.
They should not blame the employer for not helping more.
i understand your concern
Showing up on time
To increase the rate of customers returning to do more business
Education and training in the goals and mission of the company