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I would first reassure the guest and express empathy for their situation. Then, I would ask for details about the wallet, such as its color and any identifying features, and check our lost and found area. If the wallet is not found, I would offer assistance in reporting the loss to local authorities and provide any necessary information or support to help them recover their belongings.
What else can I help you with?
What will you do if you accidentally destroyed the guest luggage?
If I accidentally destroyed a guest's luggage, I would immediately inform my supervisor and the guest about the situation, ensuring transparency. I would apologize sincerely and offer to assist in resolving the issue, such as helping them file a claim for compensation or providing a replacement if possible. It's important to handle the situation with empathy and professionalism to maintain the guest's trust and satisfaction.
What will you to do if the guest complains that he lost his wallet in the room and he is accusing the room boy for getting it?
Help him to search for the wallet. It is the guest's responsibility to look after his own property. Unless a thief has entered the room and stolen it, it is just as if the guest has lost his wallet outside the hotel premises in the street. He would need to prove that someone else has stolen his wallet. After all he could have lost his wallet last night in a bar, and is trying to put the blame on some one else - proof is needed.
It is a child's first day at our school This is a new experience for him and he is unhappy How would you handle this situation?
It is a child's first day at our school. This is a new experience for him and he is unhappy. How would you handle this situation?
If you were in a situation and you were not sure how to handle it what would you do?
pray to god honey
How would you handle a situation with a rude customer?
still be patient
What would you do if aliens invaded?
Pray that the military could handle the situation.
How would you handle a guest that does not have sufficient funds to pay for a meal?
You Make Him Wash Dishes
How does Airport security handle a hostage situation?
In the US, TSA would not handle the problem. It would be turned over to the local police and/or FBI for resolution.
How would you handle a guest complain on the delay of room cleaning?
Explain what caused the delay and apologise.
How would you describe your manager's preferences?
The best answer to this question would be............. I would describe my style of management as situational. I manage according to the situation at hand, because not every situation is the same. This response indicates that you, not only have the ability to handle different situations, but you can handle all situations as they are presented. Give examples of different situations and how you would handle them
How would you describe your preferred management style?
The best answer to this question would be............. I would describe my style of management as situational. I manage according to the situation at hand, because not every situation is the same. This response indicates that you, not only have the ability to handle different situations, but you can handle all situations as they are presented. Give examples of different situations and how you would handle them
How do you handle the situation If the cricket team and wedding guest is already booked the hotel and the other guest is coming and hotel is overbooked what would you do This guest is tired and very u?
If the hotel is overbooked and there is no chance of a room then you should find another room as soon as possible. * Is there a guest who can move out of a single room? * Are there any other hotels in the town? * Are there any Bed and Breakfasts in the town. * If it is a wedding, can one of the relations move out of the hotel and stay in someone's spare room? This would leave a hotel room free.
