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Describe your most positive experience providing service to a customer?
Wiki User
∙ 16y ago
Sometimes a customer or client will send a written letter of thanks for a job well done. If you have received such documentation, offer to forward a copy to the interviewer after the job interview. You can also describe a situation in which you used your skills and experience to satisfy a client.
Wiki User
∙ 9y ago
Wiki User
∙ 16y agoCustomer service is one of the most positive experiences one could have. Positive customer service is in the eye of the beholder. Positive customer service at a restaurant is different from a Jewelry store. A smile and kind words is the best for anyone. Be positive and your customers will enjoy and come back! People skills are easy to learn ITS called manners. I live to work with the public even when they are not being positive. Sorry I couldn t help with just one experience. Theyre are too many positive moments to describe!
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How can monitoring customer service improve customer satisfaction?
Merely monitoring customer service will not improve customer satisfaction. The key element that needs to follow the monitoring, is providing solutions to improve customer service based on recommendations from the customer and/or the monitor identifying where improvements need to be made, and then making the change. If you remove barriers and problems that fetter the customer, they will have a positive experience (satisfaction) with the organization.
What is Books-a-million's number one priority?
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How do you handle customer care?
Customer care is where you provide positive customer experience to your company customers as well as looking after your company customers needs
What is outcomes of customer service?
There are two major outcomes from a positive or negative customer experience. A positive customer experience would ultimately result in a returning customer who tells others about their positive interaction with your business. Which in turn leads to others trusting the testimonial they heard while looking to a have similar interaction with your business. A negative customer experience is exactly the opposite and would result in a one time customer who would not conduct business with you again. In addition tells others about their negative interaction with your business and leading to others following suit.
What is the most important impression that a Team Member should leave with a customer?
The most important impression that a Team Member should leave on a customer is a positive one. This can be achieved by giving the customer the best customer service experience by understanding the customer's needs and addressing it. The more helpful and pleasant you are, the probability of that customer having a good experience increases.
What type of experience does one need to become a customer service rep?
In order to become a customer service representative it is important to have a positive attitude and friendly demeanor. There are a lot of entry level customer service representative positions available with little or no experience required.
Describe the methods that you use to build good customer relationship?
Good customer service depend on building an initial and ongoing positive rapport with a customer.There are many ways to build this relationship:-Effective and efficient communication and negotiation skills - interpersonal skills-Actively listening to what your customers are telling you-Asking questions in order to clarify customer needs-Providing information about your organisation, products and services-Providing information to support satisfactory problem solutions or persuade customers to purchase the product/serviceon offer-Making a genuine effort to meet or exceed customer needs
Tell us about your experience in working a public service counter?
If you have worked in a customer service related field, describe your positive experiences if asked this question during an interview. Use real-life examples instead of merely giving contrived answers.
Why you should satisfy your customer?
Hopefully, a satisfied customer will be a repeat customer, generating future sales and profits. Also, to maintain a good reputation, you do not want dissatisfied customers. Statistics show that a satisfied customer will tell 1 or 2 people about their experience while a dissatisfied customer will tell 20 people about their experience. So if you want the word on the street to be 90% positive about your business, you must have 200 happy customers for every unhappy customer.
What are the reasons for using hotel's customer service policies?
The reasons for using a hotel's customer service policy is to hold a hotel accountable for the care promised to the guest. The policies are written as terms and commitments to the customer to ensure the experience is positive during the stay.
What are real objectives of any organization?
The real objectives of any organization should be to provide a positive experience for its guests, as well as providing a needed service to a community.
How positive are customer reviews for Figleaves swimwear?
There are many positive customer reviews for Figleaves swimwear. The customer reviews that were left for Figleaves swimwear products were very positive. They have many satisfied customers.
