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The most common problem with this system is a broken connector to the blend door. The blend door and axle are metal and the motor drive connector is metal, but in a fit of brilliance Dodge elected to connect these two components together with a plastic connector. When the plastic breaks, the motor will turn past the point where the electronics can sense the position of the door and the motor will appear to be non-functional because the computer shuts it down. An aftermarket replacement for the connector is available. Additional information can be found by going to my bio page.
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