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customer friendly and little smile with truth and calm are the perfect ways........Understand the need for customers dont be in a hurry but be fast. Dont show your feelings on your face infront of the customers.Dont show ur tension also..

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12y ago
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nikokristijan

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3y ago

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13y ago

I do not get what you mean?

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Q: How do you answer 'Please describe a situation in which you have improved the quality of customer service at your hotel '?
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