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The immobilizer can not be disabled, You will need to go to the VW dealer and have the key re-programmed. If it is the correct key.
This problem can occur when the dealer replaces the ECU module - they sometimes forget to tell you that they will need ALL the keys to get them recognized as valid by the ECU.

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Q: How do you disable the Immobilizer Theft Deterrent System on a 2002 Volkswagen Cabrio as now the car will not start after attempting to use the valet key?
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