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I couldn't remove it using either Norton or Kaspersky AV software although both detected it - neither could remove it. Kaspersky advised going into safe mode to remove it but that also didn't work. I then used Cybermedia Uninstaller on it in safe mode and that did the trick.

For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).

This is the Microsoft virus line, the call is free if you call them they will walk you though the steps for virus removal

To get rid rid of this Trojan by following these steps .

1 Download and intall the Malwarebytes on your computer .

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer .

4 Remove all the malwares , found while scanning with the malwarebytes .

5 Restart your computer .

You need to run these 3 essential programs to remove all the spyware on your computer.

If you do not have an internet security suit and only an anti virus

1. Run Malwarebytes Anti-Malware

2. Run a complete scan with free curing utility Dr.Web CureIt!

3. Run the anti spyware removal programs spybot or Superantispyware

Browsers

Use Mozilla firefox or the Google chrome browser for browsing unsafe websites

Install ThreatFire

ThreatFire, features innovative real-time behavioral protection technology that provides powerful standalone protection or the perfect complement to traditional signature-based antivirus programs offers unsurpassed protection against both known and unknown zero-day viruses, worms, trojans, rootkits, buffer overflows, spyware, adware and other malware.

Run an online virus scan like

Trend Micro HouseCall

Kaspersky free online virus scanner

Windows Live OneCare safety scanner

BitDefender Online Scanner

ESET Online Antivirus Scanner

F-Secure Online Virus Scanner

avast! Online Scanner

update your software by running

Secunia Online Software Inspector

Install a good antivirus in your computer.

Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them.

Keep your permanent antivirus protection enabled at all times.

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Q: How do you remove the Trojan horse dropper virus funweb a from a computer?
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