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The possessive singular noun for customer is customer's, e.g. "Can you please take care of that customer's request?" The possessive plural noun for customers is customers' , e.g. "Someone needs to tend to those customers' needs as quickly as possible."
the person who entertains the basic needs of the customers and who find ways to solve customers problems..
In the business context, understanding and managing stakeholder expectations are crucial for building positive relationships and ensuring the success of a project or an organization. The difference between compatible and incompatible expectations lies in the alignment or misalignment of stakeholders' needs, desires, and anticipated outcomes. Let's explore both concepts: Compatible Expectations: Definition: Compatible expectations occur when the needs and desires of various stakeholders align harmoniously. In this scenario, stakeholders share common goals, objectives, and a mutual understanding of what constitutes success. Impact: Compatible expectations often lead to smoother project execution, collaboration, and a positive working relationship among stakeholders. It fosters an environment where everyone is working toward shared objectives, minimizing conflicts and enhancing the likelihood of success. Incompatible Expectations: Definition: Incompatible expectations arise when stakeholders have conflicting needs, goals, or perceptions regarding a project or business outcome. This misalignment can stem from different priorities, values, or perspectives. Impact: Incompatible expectations can lead to challenges, conflicts, and difficulties in achieving project goals. It may result in delays, increased costs, or even project failure if not addressed promptly. Managing incompatible expectations requires communication, negotiation, and sometimes compromise to find common ground. Key Strategies for Managing Expectations: Clear Communication: Foster open and transparent communication to ensure that stakeholders understand project goals, timelines, and potential challenges. Stakeholder Engagement: Involve stakeholders early in the process to gather input, set expectations, and address concerns before they escalate. Regular Updates: Keep stakeholders informed with regular updates on project progress, changes, and any potential impact on expectations. Conflict Resolution: Establish a process for addressing conflicts or incompatible expectations promptly. Mediation and negotiation may be necessary to find mutually agreeable solutions. Ultimately, successful businesses strive to align stakeholder expectations as much as possible, and when conflicts arise, they are addressed proactively to maintain positive relationships and ensure project success.
-Customers' requests -Business and social needs -Legal requirements and Gov't standards -Technological advances and required training -Market demand
The product stratefy that WOI adopt was that build an organization around what satisfies the customers needs and wants.
the needs and expectations
Customer needs and expectations can differ because different people have different expectations for example a disabled person in a supermarket will expect a wheelchair access ramp whilst a person who is shopping on their own will expect good offers and friendly members of staff. This is the same for Hotels and restaurants; except in hotels and restaurants the customer needs are different for example a disabled person will still expect disability access whilst a single person or couple will expect friendly staff and quality rooms.
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Customer needs and expectations will be determined by:-cultural factors-socio-economic factors-time-age-personality
Customers expect to have their needs met and their questions answered. They want to be able to trust in their public services to give them good service.
An organization can balance customer expectations and needs by offering customers a product that is affordable and something they need. They can also offer new products from time to time, as well as special offers.
Satisfaction
CashNetUSA is different from payday loans. CashNetUSA offers different loan services to best fit customers' needs. It also has outstanding customer service.
Observations the best way to monitor change in their needs and expectations. Watching how someone acts will help you now if their needs or expectations are changing.
For a private limited company, it is important that customer research is carried out to identify a customers needs and expectations, in order to produce a product or service which is suitable in price, quality, quantity etc. This may be down through primary research such as. customer interview, survery etc.
Yes.
When you exceed customer needs and expectations you go above and beyond what is expected. You give customers a reason for wanting to return, to use your services again, or to purchase more items.