I am searching for owner of bitsandpiecesuk.com?

Answer 1

So Am I they took our order on a debit card before Xmas havent delivered and now we cant get hold of anyone Sounds as though they have closed down Mike I have not yet researched bitsandpiecesuk.com's Company details but am in exactly the same situation with them, i.e. ordered over £170.00 -worth of goods in early December 2007 and did not receive ANY goods, nor ANY email offering any explanation, nor ANY telephone communication- NO contact at all from them. I waited patiently to see to see if there was any sign of the goods arriving after Christmas (having been possibly caught up in the Christmas postal rush), nothing arrived. Started sending emails via their online Customer Services form, also via their cservices@bitsandpiecesuk.com address, and have still received no reply. Exasperated, I reluctantly phoned their 0871 989 7962 Customer Services line at MY expense and their PROFIT, the call was answered by a man who explained that their "Despatch Company" (not named) had gone into liquidation and that all customers who had placed orders would be receiving a full refund. He then asked for my name and address details and telephone number, which I supplied, but which they obvously already had when the order was initially placed. To date I have not received the refund and am becoming increasingly suspicious as to what is going on. An internet search revealed that their parent company in the USA has an extremely poor Customer service history. I will post again with any new developments or contact information as i come across it. 23/04/2008. U.K. Company operations suspended by U.S. parent company. Probably not much hope now but expensive lesson learned- only but from well-know brand names when purchasing on the internet.