First try www.sarc.com. Look for the worms in the list and follow the instructions. Some of them may require a download so you may need to be logged in as administator. If you can not find them there do a Google/Yahoo/msn/whatever search and something should come up. Good luck.
AnswerTry this: http://securityresponse.symantec.com/avcenter/venc/data/Trojan.cachecachekit.HTML http://vil.nai.com/vil/content/v_134117.htm AnswerAnswerFor support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).This is the Microsoft virus line, the call is free if you call them they will walk you though the steps for virus removal
AnswerYou need to run these 5 essential steps to remove all the spyware on your computer.1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection