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State two ways that an organisation can measure how well their customer service is delivered?
Wiki User
∙ 14y ago
To conduct surveys to consumers. Feedback.
Monitor customer complaints/compliments
and actually ask customers to tell you the positive and more importantly the negative points of the business.
Wiki User
∙ 14y ago
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Can you describe a situation when you delivered excellent customer service?
Yes indeed, I delivered and excellent customer service when I answered this question for you.
Give an example of when you have delivered excellent customer service?
I delivered excellent customer service by assembling right order, by fast service and frendliy attitude
Why is organisation procedures important to give good customer service?
cause organisation is good
How poor customer service can have an impact on the reputation of an organisation?
Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers
How can an organization dignose problems with customer survive?
how can an organisation dignose problems with customer service?
Can you describe a situation when you delivered excellent customer service?
Yes indeed, I delivered and excellent customer service when I answered this question for you.
Give an example of when you have delivered excellent customer service?
I delivered excellent customer service by assembling right order, by fast service and frendliy attitude
Why is organisation procedures important to give good customer service?
cause organisation is good
How poor customer service can have an impact on the reputation of an organisation?
Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers
How can an organization dignose problems with customer survive?
how can an organisation dignose problems with customer service?
How improvements to the customer service in an organisation could be made?
It is hard
What is meant by customer service?
Customer Service is the ability of a company/organisation, to meet their customers' wants and needs, providing support and information with regards to the products and services offered by that business company/organisation.
What is health-care customer service?
it means customer care service delivered in healthcare providers such as clinics and hospitals
How can customer service contribute to best value in a public sector organisation or a third sector organisation?
Customer service can contribute to best value in a public sector organization or a third sector organization in various. Such organizations should monitor customer feedback which will improve service delivery.
Why customer service is so important to an organization?
The customer needs to be happy and if the customer can't reach a representative, the customer will never buy from the organisation again.
How do you follow your organisation accepted customer service language?
The customer who any body we will try to understand the products detaile
How corporate reputation is measured?
Officially, there are no ways of measuring an organisation's reputation. It is the end customer that measures the reputation, if the customers hear rumours of the organisation using child labour, harming the environment, or bad customer service for example, the customer will feel less inclined to purchase anything from that company. On the other hand, hearing about god customer service and environmentally friendly policies, etcetera, then the end customer will feel more inclined to buy from them. In conclusion, we measure reputation by its effects.
