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This can happen in the older GM trucks and cars (the ones with 2 different keys, square for ignition and round for the door). There are a couple of different ways this can happen. Either the gear at the back of the lock has broken (or come loose) or there is a part further down in the steering column that also can break that would cause this symptom. Some call it the "rack" because the dealers replacement part is called a "rack kit".

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Q: Why does your truck start by key but not turn off?
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