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Computer Viruses
Computer viruses are harmful pieces of software which can reproduce themselves and automatically spread to other computers and networks. Questions about computer virus techniques and specific computer viruses belong here.
5,673 Questions
Would Trojan Horse Dialer virus cause the constant beep you have after turning on your computer?
It usually does not cause your computer to beep but if you have a modem and a phone line it could dial some random numbers
How do you get rid of Downloader Agent 9 BD if AVG detects it but cannot kill it?
HI. Yesterday I got this little goodie on my machine. I have the paid version of AVG. It said that it could not "heal" it. It resides in the virus vault now. Today, it happened again, in a different file. (The first one was in C:\WINDOWS\system 32\...file name "appox.dll" The second one was in C:\WINDOWS\d3ln32.exe.) Today it offered the option of "healing" it. I chose that and it reported that it had been successfully healed. Maybe the difference is where the Trojan is located, because when I went back to the virus vault and tried to heal the one there, I was told that it could not be healed!! Status is "infected" I hope that this helps. I would like to understand this Trojan better but can find very little information about it. AVG had nothing as did Norton. Next I will try Sophos or Microtrends. Will let you know if I find out anything at all. LUCK!!
How do you remove the Trojan horse dialer virus?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Comodo Internet Security Suite / Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
I recommend downloading the new Free version of AVG antivirus ,the official toll free number of AVG tech support is 1-877-523-3678. It's up to date and it'll immediately run a quick check to remove any viruses from your computer (in your case, the Trojan Horse Dialer).
Download Adware 6.0. It got rid of it for me. Also it will get rid of all the spam files on your hard drive.
AVG tech support number ######1-877-523-3678
Go to this page and click on Scan for Viruses
It needs to download a few file so as to activate the scan so you may see a message like this.
"The Scan for Viruses uses an ActiveX program to scan your computer. The download is approximately 1.5MB and can take about 10 minutes over a 28.8 modem.
The scan can take more than 20 minutes depending on the speed of your computer and the number of files that you have. Please do not browse away from this page unless you intend to abort the scan.
Downloading Scan for Viruses controls. Please wait...
During the download, you might see one or more messages asking if it is OK to download and run these programs. Click Yes when these messages appear.
Note: Scan for Viruses does not scan compressed files"
======================
Trend Micro HouseCall
AVG Tech support phone number #####1-877-523-3678
In order to better serve our customers, we ask HouseCall users to register before scanning their computer. By registering, you will receive virus alerts from our team of VirusDoctors. You will be able to unsubscribe when you receive your first email. You can also scan without registering"
How do you remove Download Dialer virus?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
well, this worked for me.. refer to www.symantec.com for instructions on how to run your PC depending on what version your windows is. then, while running on safe mode, scan your whole system and you delete the file with the download.dialer. if this doesn't work, use the windows explorer to locate the file to delete it yourself...
You can remove Download Dialer virus from your computer by following these steps .
1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer .
How can you get rid of Trojan horse dialer 11 Aq and Trojan horse dialer 11 BD?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
This is the free Microsoft anti-virus line. This is a totally free service that will walk you through the virus removal steps: For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).
You can get rid of these Trojan horse dialer 11 Aq and Trojan horse dialer 11 BD from your computer by following these steps .
1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer .
This malwarebytes will solve your issue .
What does Trojan Horse Dialer ll AQ mean?
It means you are infected with spyware
1. Download and run firefox to protect your computer from future spyware attacks and pop ups which are coming in through internet explorer (Trojan downloaders, win32 ).Browser attacks aren't easy to spot because they piggyback on legitimate traffic that doesn't exhibit many obvious warning signs . 2. Run the vundo and combo fix 3. Run Malwarebytes Anti-Malware
4. Run the anti spyware remove programs spybot
5. Run a complete scan with free curing utility Dr.Web CureIt!
How do you remove dialer.8.c and dialer.11.ba viruses?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
This is the free Microsoft anti-virus line. This is a totally free service that will walk you through the virus removal steps: For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338).
How do you get the Trojan horse dialer.17.m?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
I navigated to Program Files | NewDot then I read the readme file, clicked on uninstall.exe and then selected reboot.
Internet access is now restored.
You can get rid of this virus by following these steps .
= 1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer . =
How do you remove Trojan Horse Dialer 20 AG?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
Try running your antivirus software. If you have none (or if it's not removing it) try downloading GriSoft's AVG Free Edition from http://free.grisoft.com/doc/1 It's developed a good reputation for fixing 20 AG's mess. Just make sure you deactivate any antivirus that you already have before you run AVG, or they shall conflict.
You can get rid of this virus , by following these steps .
1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer .
This virus tends to call unto your hackers PC when you want to use AOL Instant Messenger. It might be harmful to your privacy and you must be cautious when you have a bsVirus running on your PC trying to gain indirect access to your local network or internet services.
How do you get rid of Trojan horse PSW Bispy B?
You have a very formiadble infection. good thing you know the name. PSW Bispy B has infected many computers. The problem is that that most antivirus programs don't detect it. The only ones that do is AVG and windows live onecare. However AVG detects but it can't do anything about it. Go to this link http://onecare.live.com/standard/en-us/3/communications/trytoday.htm
It will allow to download live onecare with a free 90 day trial.
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
Go to GriSoft and download their AVG anti-virus software. Be sure to get the free version. Run the program. It will automatically isolate & remove the Trojan horses PSW.Bispy.A and PSW.Bispy.B, as well as most other viruses and Trojan horses.
On Win 2000:
After AVG picked up the instances of BIspy.A and .B in my users /Local Settings/Temp folder, I deleted the 6 files associated (cab, ini, exe and some others that started with BI)then went into the registry (start > Run > Regedit), searched for "BI.dll" and deleted the registry entry for the program when i found the correct string.
If you are not keen on editing the registry yourself, get hold of Spybot - Search and Destroy
After I restarted the machine, and was able to delete the /winnt/BI.dll
im running AVG too, same problem with virus vault. To get rid of it (using winXP) this is what i did.
ran command prompt.
CD 'local settings'\temp
del bi*
seemed to work for me.
I too had the virus that my avg would not remove. what I did was move the infected file to the recycle bin and then ran the avg scan again. This time it healed it and put it into the vault. ..
I too had the PSW.Bispy.A and PSW.Bispy.B viruses on my C- Drive.
AVG anti-virus software detected and removed the bi.dll file but was not able to delete the virus contained in a file in the C:\_restore\temp folder. I am running Windows ME and I think the files in the folder cannot be accessed because they are used by the RESTORE function. To get around this, I downloaded a windows bootfile from www.bootfile.com, copied the files to a floppy and then booted from the floppy. At the A> prompt, I changed the drive and directory to C:\_restore\temp. Since I booted from the floppy, I was able to delete the infected file. I then rebooted from the hard drive and ran AVG anti-virus software again. This time it found the virus in another file in the same folder. I then rebooted from the floppy, erased the infected file and rebooted from the hard drive. AVG was rerun and the virus has been removed completely. It took two iterations to remove it completely.
Two online virus programs did not detect the virus before it was removed. AVG was the only one that did.
I have XP Home Edition and ran AVG. The program detected and removed the virus just easily.
Finally after a day of trying to clean it, I turned off my system restore, then rebottted ...ran AVG. it stuck them in virus vault and I was able to delete them...have scanned 3 times now and they are all gone...
this got rid of it for me.download WINPATROL and then run it it will come up with a screen pretty much straight away click on ie helpers tab and you will now see a file bi dll.delete file,it will say that it wont delete it but it will stop it running by doing this it enables avg or your own virus software to delete it cos its not running.run your virus software and it will heal it problem solved.
For those with PSW.Bispy.B or A or C AVG now has a small executable program on their homepage to deal with these and 60 others..simply boot up in safe mode(I'm running Windows ME) click on the downloaded file,and it removes all 3 files associated with the virus..reboot normal and Voila! Worked on my version A.
If you can move them to your recycle bin then delete them and your problem is solved.
All Trojan horses are hidden files so you would need to go to the Files Option (click the View tab)at Control Panel and uncheck both the *Hide file extension for known file types & *Hide protected operating system files (Recommended)-boxes, then OK yourself out. You will then need to restart your computer and go into SafeMode by HOLDING the F8 key DOWN -(at bootup - after the first screen info - be quick!). [You have to use your keyboard when you're in SafeMode - the keys to use are Ctrl/Alt/Delete (to exit the Help and Support screen) - Tab/Arrow keys/ Pageup/Pagedown/ the Window key(between Ctrl & Alt) & Enter] So, from the DeskTop screen press the Window key to get Start/ arrow up to Search/ arrow right to For Files or Folders and type up the NAME OF THE FILE & EXT (not Horse PSW.Bispy.B) but the actual name of the file, which would have shown up on your anti-virus software. To delete this file from here just press Page Up to highlight the file and then delete. To get out of Search -Alt F/ arrow down to Close and press Enter.
It will be safe to empty your Recycle Bin in the Normal mode where you can use your mouse.
I have had 4 Trojan horses on my C drive and kinda figured out the above method a week ago. I deleted the Temp file (as these keep putting the same files back into your system) from the _Restore folder after unchecking the hidden files boxes, then went to SafeMode to delete what virus files that were still there. My computer is now absolutely FREE of these pests!
PS. I also have AVG 6.0 (the free one) & also the Ad-aware 6 and I use them every day as my kids love to play games from the Internet.
The AVG cannot get rid of it because it is locked into your system as a hidden file. The way to get at it is to unlock the file by going to Start/Settings/Control Panel/Folder Options/View tab and uncheck the Hide file types...etc. as I mentioned above. Then all you would need to do is to go to Search and delete it. If not in the Normal mode, then Search and delete it in SafeMode.
the problem with the virus in the restore folder is that AVG cant delete/modify files in there. you need to disable system restore. I also had this virus in a backup of my accounts. I tried running the removal tool from Grisoft but it didnt work. I disabled system restore, deleted the files associated with the virus then rebooted. I also searched the registry for any "bi" or"bispy" entries. there were none, so i guess im all good now. what ever you do just remember to disable system restore. if you don't you will continue to get the AVG extension message and if you ever need to restore to an earlier date you will reinfect your puter.
I have AVG and it could not take it off even though it was updated. I, however, did find an alternative given by grisoft/AVG at the following URL: grisoft.com
I would suggest following its instructions to the letter. If you do, you can then run AVG again and the Virus will have disappeared.
You can get rid of the Trojan horse , by following these steps .
1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer ,
--To remove this thing from your computer , download and install the SuperAntiSpyware on your computer . update your computer and scan the computer with this.You can get rid of the Trojan horse , by following these steps .
1 Download and intall the SuperAntiSpyware on your computer .
2 Update your SuperAntiSpyware .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the SuperAntiSpyware.
5 Restart your computer .
How can you get rid of the Trojan trj virtumonde or PSW Agent H?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
Use AVG antivirus from Grisoft to heal psw.agent.h (as of today !)
You can get rid of this Trojan horse , by following these steps .
1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer .
How do you remove Trojan horse PSW agent N?
For Windows XP, do the following: this Trojan resides in the "C:\System Volume Information\_restore" folder which makes it inaccessible to AVG. You will be disabling and re-enabling the System Restore feature, and when you re-enable, the System Restore feature will create a new restore point and resume monitoring your computer, sans Trojan. The full direction can be found on Microsoft's site at support.Microsoft, but the outline follows: 1. click START, SETTINGS, and CONTROL PANEL 2. Double click SYSTEM and then you will have to search around to find a DISABLE SYSTEM RESTORE check box somewhere under SYSTEM (different XP's seem to have different routes to this check box) 3. click to DISABLE SYSTEM RESTORE check box, click APPLY, click to clear the DISABLE SYSTEM RESTORE check box, click APPLY, and then click OK. 4. Close everything down and Restart your computer.
You can get rid of this Trojan by following these steps
1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer .
You need to run these 3 essential programs to remove all the spyware on your computer.
If you do not have an internet security suit and only an anti virus
1. Run Malwarebytes Anti-Malware
2. Run a complete scan with free curing utility Dr.Web CureIt!
3. Run the anti spyware removal programs spybot or Superantispyware
Browsers
Use Mozilla firefox or the Google chrome browser for browsing unsafe websites
Install ThreatFire
ThreatFire, features innovative real-time behavioral protection technology that provides powerful standalone protection or the perfect complement to traditional signature-based antivirus programs offers unsurpassed protection against both known and unknown zero-day viruses, worms, trojans, rootkits, buffer overflows, spyware, adware and other malware.
Run an online virus scan like
Trend Micro HouseCall
Kaspersky free online virus scanner
Windows Live OneCare safety scanner
BitDefender Online Scanner
ESET Online Antivirus Scanner
F-Secure Online Virus Scanner
avast! Online Scanner
update your software by running
Secunia Online Software Inspector
Install a good antivirus in your computer.
Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them.
Keep your permanent antivirus protection enabled at all times.
Why does AVG not delete Trojan horse PSW biss h?
I use AVG free edition and it has detected and removed this Trojan by healing. Two files were infected : Same names (jao.dll) but 2 different directories :c:\windows\downloaded program files\and c:\windows\lastgood\downloaded program files\My OS is XP (home Edition)RegardsPhilippe
How do you remove Trojan horse downloader AXload g?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
.You can get rid of this Trojan , by following these steps .1 Download and intall the Malwarebytes on your computer .
2 Update your Malwarebytes .
3 Scan your computer for all the malwares in your computer .
4 Remove all the malwares , found while scanning with the malwarebytes .
5 Restart your computer ,
How do you permanently remove PSW agent AB from the file system32 securers dll?
As far as i could find out, the file securers.dll belong to a trojan, named Trojan.W32.Dialer (variants AY to CE). More info on this one, you find here http://www.pestpatrol.com/pestinfo/t/trojan_win32_dialer.asp
Because i don't know how you know that your computer is infected with the agent.ab, i can only give you a link and some advice. You can find info about this trojan-downloader at http://www.pestpatrol.com/pestinfo/t/trojandownloader_win32_agent_ab.asp
To get rid of both infections, you can probably use the online PestPatrol-scanner. However because agent.ab is a downloader, it is not unlikely that your computer is already infected with more malware. I strongly recomment that you scan your computer with your own virusscanner (ofcourse, after collecting the latest updates), as well as with AdAware and Spybot (both are downloadable free from charge).
Good luck! Jahewi
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
How to get rid of PSW AGENT 3.AQ?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
A legal anti-spyware doesn't display false positives. The false positive method is used by rouge anti-spyware. There's no possibility to tell if your anti-spyware is legal or not unless you name it.
If your' anti-spyware is legal, then you are infected. As your anti-spyware detected this threat, i assume it can delete it.
You can enter the name of your antispyware into http://www.yahoo.com or http://www.google.com and read the reviews. If most
of reviews are bad, than your anti-spyware can be corrupted and use false positives to gain a purchase.
How do you get rid of Dropper Bridge A?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
First off turn off system restore by clicking start, right click my computer, go to system restore tab and turn it off on all drives then go to avg free antivirus site run avg it should get rid of most of them then download this http://vil.nai.com/vil/stinger/ it will find that Trojan and fix it, also with avg if cant fix them all follow the path it gives you like c:/documents and settings/name/temporary internetfiles/etc etc
to follow it click my computer then documents and settings etc and at the end delete the file (exact file) that avg showed you was infected also what you can do is click my computer, then c: drive, click windows folder, then click temporary internet files, and delete the whole lot they are unneeded :) hope this helps if not just post your questions here :)
I've followed pretty much all of the fixes I could find on the web today. It's probably taken the best part of 9 hours but I'm finally rid of this damned dropper.bridge.a !yay. None of the fixes listed on any forum worked for me tho, so if nothing is working for you, do this.....
1.Turn off system restore. I don't know that this made any difference, the fix may work wothout you doing this, best had to be safe tho! 2.Download Spybot - Search & Destroy from www.download.com 3.Install it (obviously) 4.Now, I did the next part in safe mode - restart in safe mode if you can be bothered, again, not sure if it matters. 5.Once Spybot is running, go to the Mode menu and select Advanced. 6.Now go to Tools and use the Secure Shredder to obliterate all your internet temp files and cookie etc. You add the files to delete at the top, with the Templates button. To be safe, add all three folders, not sure which one gets rid of the Trojan :/ 7.Restart your computer and turn System restore back on! 8.Run AVG to check that the blighter's gone.
If you do have this Trojan, I'd recommend trying the above method first, before trying all the other fixes on the net - I tried them all, and this is the only method that totally got rid of it.
Finally free!
I totally agree with the guy who suggeted the S & D download only thing that works defo, nice one mate. I took about an hour at work trying to sort this thing. On the secure shredder it's in the cache section, however it may infect the other temp files as well so get them too!!! Swine.
by Wayne Smith - this method using Spybot Search & Destroy's Secure Shredder tool worked like a charm.
http://www.safer-networking.org/en/download/index.HTML
Note: I did not use Safe Mode - worked fine.
This online virus checker relieved me of the dropper.bridge.a Trojan on my XP home system within minutes... after hours of playing with safe mode and system restore in windows ... what a %$##$ hassle ... this solution worked great! Go here:
housecall
Hi there - do a Google on the Trojan name and you'll find quite a few solutions, you may have to keep digging around to completely get rid of it. Try running an online scan at www.trendmicro.com if all else fails, you can always post the question at www.geekstogo.com, do run the suggested programs listed here first & make sure your copy of Hijackthis is up to date! http://www.geekstogo.com/forum/index.php?s=3854dd6a4a666ccd296959d6c5fe3fa4&showtopic=2852
Good Luck with it!
Use online scaner on web www.mks.com.pl
Assuming you don't have anti-virus software, and if you do virus defenitions should be kept up to date, go to www.grisoft.com, download the FREE AVG anti virus. This should clear it. Remember to keep the virus defenitions up to date.
A Dropper is program that installs software on a system without user permission.
We can remove these threats by using several free antivirus available on the internt .
How do you delete backdoor ruledor d Trojan virus?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
the Ruledor.D Virus came when i arrived on this web site: ***://***.simplemp3s.com/ the virus immediately installed many spywares and Horoscope (!) files, developing a lot of false MS warning messages (telling my PC was not protected enough, & bla & bla...). The first of all, don't click on this pop ups windows... Juste do a ctr+alt delete and close all those apps.
Then, i ran Ad-Aware 6.0 and cleaned all new unwanted files. Then, i ran AVG which located the virus in C:/WINDOWS/bundles/CSV5P070.EXE that has been healed by the anti-virii. that's all folks!
How do you remove Backdoor Trojan Backdoor Ouping and Backdoor Fraggle 20?
You need to run these 5 essential steps to remove all the spyware on your computer.
1. Run Deckard's System Scanner (DSS)
2. Run Malwarebytes Anti-Malware
3. Run the anti spyware removal programs spybot
4 Run Superantispyware
5. Run a complete scan with free curing utility Dr.Web CureIt!
Install threat fire which will enhance your antivirus protection
Download The Cleaner 4.1 Professional here: http://www.moosoft.com/products/cleaner/download/
and it should sniff out all trojans and quarantine them. After that you need to go into the quarantine and delete them.
How do you get rid of backdoor generic 820 and backdoor generic 699?
Download The Cleaner 4.1 Professional here: http://www.moosoft.com/products/cleaner/download/
and it should sniff out all trojans and quarantine them. After that you need to go into the quarantine and delete them.
How can you remove the BackDoor Agent 2 virus from a PC?
You can remove many viruses on your computer using a program called The Cleaner Professional 4.1. You can find it here: http://www.moosoft.com/products/cleaner/download/
Make sure you use the "Evaluation" instead of registering right away or even buying it. Make sure it's the program you want and see if it will quarantine the virus or viruses. After they are quarantined you need to go into the actual quarantine section on the main Cleaner menu and delete everything it placed in there.
I ran AVG and and it found the two trojans you are having trouble with. It would get rid of them, move one to virus vault and I would delete out of virus vault. Then, then next day, AVG found them again. So, I dug deeper. I looked to see where they were being saved. Then, I went to the file where they were stored. I also ran Hi jack This before deleting anything to verify things. To make along story short, I found it in a temp folder called -Temp. It was below the regular folder Temp. If you look in the -Temp folder. You should see an Optimize.exe and an Instal~1.exe These are the ones that are giving problems. If you look in the Hi Jack This log, you should see some lines that reference this. Those need to be removed, because this is where the reinfection comes from. NOTE: These are located in the registry files, SO BECAREFUL as to what you delete. Make a copy of your registy file firt and research the lines in question. After I did all this I have not had any trouble since. My computer is alot faster now.
This worked for my situation, but may or may not for you.
Thanks and good luck!
Also, look for a WebRebates0.exe file.
