entertainment

food and beverage

front desk

housekeeping

accounts

ground/landscaping

human resource

As the saying goes, "the difference is in the details." Those details are the charge of the Housekeeping Department. As one of the most integral departments within the hotel, the Housekeeping Department is responsible for the immaculate care and upkeep of all guest rooms and public spaces. Individuals who excel in our Housekeeping Departments have an eye for detail and a commitment to the training, development and motivation of a diverse group of talented employees. In a competitive hotel market, it is service and cleanliness that really make an impact on our guests and determine whether they will return.

No travel or hotel rating system in current use awards such a rating. It is self awarded or proclaimed as a marketing ploy and may not have even been rated by a legitimate agency.

There are number of employees on the front office area. They all perform their duties for customer satisfaction but receptionist is the main person who attend the customers and suggest them rooms ,make reservations, answer incoming and outgoing calls, provide information to customers. The second person is concierge who bring the V.I.Ps in their rooms and porter bring the customers luggage in their rooms. Security guard stay on the door and keeps eye everywhere. Night auditors, cashiers are also part of the reception area.

The front office department is the first impression clients have of an office. They need to be friendly, warm and professional. They also perform many important duties such as answering the phone, greeting clients and providing a front line of security.

Most do, in times of crisis or diaster they evict people but only when generators run out of fuel which is like 3 days or some just keep refueling them, schools, hospitals, hotels and fire stations and some gas stations are required to have them and nursing homes usually do too. I stayed at a Marriott once when the power was out for days in the winter when my home got cold and it was nice it felt normal and the most important thing was it was safe, also they may charge extra to your stay due to costs of fuel for the generators.

The job description of front office staff is similar in most organizations. Some of the key duties include receiving and directing visitors, handling phone calls, receiving and sending out mails and other administrative tasks.

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Geoffrey from the Fresh Prince of Bel Air.

Deluxe has been an industry leader in providing everything from business checks and forms, to promotional products, logo design, website design, and other marketing services, as well as payroll services and more. Deluxe has everything

cutt.us/I0kes

different kind of people,like a tourist people and businessman people

Director of Banquets

Banquet Manager

Asst Banquet Manager

Sr Executive

Executive

Supervisor

GSA

who are the customer targeted for 5 star hotels?

Front Office Staff in a Hotel organization will include Individuals who handle various responsibilities directly involved with Guests Include: and will vary depending upon the size of the hotel.

1. Guest Check in/ Check Out

2. Information and or Concierge

3. Sales

The Staff will normally include

1. a front office manager or front desk manager and or a supervisor and a Assistant Hotel Manager.

Porter's Five Forces Model simply outlines the five most important factors taking place and shaping an industry in order to determine it's attractiveness for new entrants, or as a means to shape strategy for competitors within the industry. They are:

Bargaining Power of Buyers. Example - Few buyers means they may have more say over final product pricing.

Bargaining Power of Supplier. Ex - Many suppliers of the same product in a region (Steel, for example) would typically mean firms enjoy lower purchase prices on these inputs.

Threat of Substitutes. Ex - If you make a grain based cereal, you are pitting it against not only other grain based cereals, but other grain based, or "healthy" style breakfasts. The Threat of substitutes is high.

Threat of New Entrants. Ex - Is it easy for competitors to enter your industry because of: low startup costs, few existing competitors in a large market, easy to understand/use product? OR, is it a challenge because of the difficult nature of the business (example: diamond exploration, which is both difficult and cost prohibitive)

Intensity of Competition. Ex - Are there a lot of players a in small market (Intense) or very few players in a large market (Not intense).

Those are Porter's Five Forces. Simply ask the questions of the industry you are examining.

Statistically, a hotel cannot be rated higher than 5 stars, as 5 is the maximum.

The Burj-al-Arab is a luxury hotel that is located in Dubai, United Arab Emirates (UAE). It is the only hotel to be considered a "7-star hotel", standing as the "...city's 'motto' of wealth over practicality...", some critics say.

Each hotel will have their own name for the different room types, but their basically all either a family, double, twin or single room. Some may have suites, triples, quads or non-ensuite rooms, or different types of say double room (with larger beds, larger rooms, different views or facilities), but put simply it usually boils down to these basic 4 types:

Family room: Typically Sleeps 3 - 5 people. There is normally one double bed (for parents) and up to 3 single beds (which may include a bunk bed).

Double room: Sleeps up to 2 people in a double bed

Twin room: Sleeps 2 people in 2 single beds

Single Room: Sleeps 1 person in 1 single bed

Burj Al Arab is the only 7 star hotel in the world. Its an iconic mega structure which attracts millions of tourist each year to Dubai alone.

The SECRET HOTEL - a expansive hotel with a third of its floor space underground. Beyond 5 stars it has it all aquarium, ice skating rink, 1.4million book library and the list goes on with less than 300 rooms/suites located on a private island east of Fiji it is rumoured to have cost a whopping US$3.4 Bn.

A diagram of the hierarchy of a five-star hotel can be drawn by hand. The order of the hierarchy is owner, general manager, assistant general manager, front office manager, housekeeping manager, maintenance manager, and food manager.

Nice is a sunny town on the French riviera, between Cannes and Monaco. It is also at the end of the southern French Alps, and parts of the town are perched on the hilly background. Famous for its palm-lined seaside avenue, "la promenade des anglais", Nice is also known for its flower market in the old town, close to the cescent-shaped pebble beach.