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How do transactions happen between the customer and the service provider?
SophiaLefroy
When the customer finds the service they need and chooses the service provider they like, they just order this service by choosing date, time, and where they want to receive the service. Their payment goes to our PSP (Payment Service Provider), When the service provider provides the requested service, the payment is sent to the provider's bank account.
Wiki User
∙ 7y ago
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What is the difference between customer service and customer care?
The difference between customer service and customer care is scope. Customer service provides friendly help to customers with the completion of transactions, but it is usually expected as part of the job. Customer care is more extensive, as it treats customers special and makes them feel like an essential part of the business, which can pleasantly surprise them.
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
What do you do if you can't resolve a problem as a customer service provider?
refer to a manager or supervisor
What is it called when when employees are allowed to solve customer problems on the spot?
Empowerment is the term often used in the customer service business. The individual service provider members have to have the authority to make decisions to resolve the customer's problem.
What is the connection between customer expectations and customer satisfaction in customer service?
The customer will expect the same quality goods and service and will be happy when they receive what they expect.
The middleman between the customer and the internet is the...?
Internet Service Provider
What is the name of the contract between a customer and an ISP that specifies the requirements for uptime and service response time?
A service-level agreement (SLA) is a negotiated agreement between two parties where one is the customer and the other is the service provider.
What are Service Level Agreements?
ITIL defines a Service Level Agreement (SLA) as an agreement between an IT service provider and a customer. The SLA describes the IT service, records service level targets, and specifies the responsibilities for the IT service provider and the customer. A single SLA may cover multiple IT services or multiple customers.
What is the difference between customer service and customer care?
The difference between customer service and customer care is scope. Customer service provides friendly help to customers with the completion of transactions, but it is usually expected as part of the job. Customer care is more extensive, as it treats customers special and makes them feel like an essential part of the business, which can pleasantly surprise them.
Who is service provider?
Customer service providers are usually 3rd party contracting companies who will offer customer service for a company without it.
Contact service provider?
The contact number for the service provider varies depending on the provider. The phone number is often listed on the bill that is sent to the customer.
What is the difference between service provider and network provider?
what is the difference between a file server and a internet service provider
Which is the best GSM mobile service provider for Mumbai and Thane?
can someone tell me Who is the best GSM service provider in Mumbai? with best customer service,to elaborate a service provider that does not cheat ? customers
Which statement is true about data connectivity between a customer and a service provider?
The segment between the demarcation point and the central office is known as the "last mile."
How quality is cisco service?
The quality of a Cisco service provider depends greatly on the customer service and how they respond to customer complaints, one of the best ways to find this info is through BetterBusinessBeauru, one the best Cisco service provider I know is Edge 1
What is the difference between customer delight and customer service?
•difference between service and delight
How can I find out what service provider a cell phone number has?
call the customer care and ask the details to find out the service provider a cell phone number
