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Job Interviews
The first, and often only, chance to make a great face-to-face impression and put yourself ahead of other candidates is the job interview. Ask questions for help with dealing with tough questions and for suggestions on how to make a good first impression.
10,659 Questions
Tell me about your work experience?
When you answer questions about you recent work experience during a job interview, you want to focus on positive examples. Recount how you like your job, the skills you use in your daily tasks, and the experience you have gained.
What would you do to solve a customer problem?
You did not say if you need the Company side or the customer side of the issue :
If a customer walks into a business or calls, it is important that the customer service representative takes the time to show that they care and are willing to listen and help.
Writing the complaint down and the actions that will be taken helps avoid any misunderstandings. It also shows the customer that the matter is important to the business.
Empathize, Don't Apologize :
A customer does not want you be "sorry" : they need you to Understand their situation and help find a way to resolve it.
Make sure that you don't make promises that you can't keep.
The key to maintaining customers is to always follow through with your promise.
Showing the customer you care and are willing to resolve the problem efficiently and effectively will go a long way in retaining customer loyalty
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On the customer side of the issue :
When dealing with customer service reps, always keep your cool. Be firm but polite.
Write everything down. Dates, times, names, operator ID numbers, phone extensions, direct phone numbers, etc
If your problem persists, you might consider looking up the main company and calling their headquarters.
Explain that the normal customer service system is unable to deal with the issue, explain your issue as completely as practical.
Some would suggest that if your situation persists that you contact the Better Business Bureau :
I have a subscription to this , they are business orientated and will provide a paying member with a wall of lawyers.
Instead: I would suggest that you decide the impact of the problem on your life:
A: Did the company provide a faulty product knowingly?
B: Are you unable to contact a manufacturer or support technician that knows anything about the kind of issue?
C: were there any Laws in your state or country violated?
this can be sorted out with a quick consult of a competitor business customer service or a lawyer.
10 Give us details of your present Employment Status?
It depends on whether or not you currently have a job. If you do, tell them where you work and to what capacity. It can only help you, as it allows them to know more about your skill set and experience.
If you do not currently have a job, it is best not to lie. An answer of "Searching for the job that's right for me" or "Currently looking for employment opportunities" will most likely suffice.
Should you send thank you letter after second interview?
"Strong" isn't necessarily a good characteristic to describe a thank-you letter. You should be geuinely thanking the interviewer for their time and the opportunity to learn more about their company.
At the same time, it is expected that you will remind them why you think you are a good fit for the position.
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Yes It can be pro method because of you are different from other candidate.
Is Costco a good company to work for?
They probably are. Costco usually take applications all year long so so long as you can impress Costco management you can probably get the job. I would recommend going to the store in person instead of going online since the probability that you will be hired by submitting your application online is less than submitting it in person. Wow them and you will get it. Good luck!
How do you demonstrate interpersonal skills in an interview?
Interpersonal skills actually refer to your emotional intelligence in regard to solving problems and conflicts with people in workplace as well as your ability to build effective relationships with supervisors and reporting staff.
Here are some interpersonal skills:
- Effectively translating and conveying information.
- Being able to accurately interpret other people's emotions.
- Being sensitive to other people's feelings.
- Calmly arriving at resolutions to conflict.
- Avoiding gossip.
- Being polite.
Why pursue an MBA specialization in the service sector?
"why to pursue MBA" its completely depend on the individual taste. In my case, i am an seo analyst. After knowing the marketing analysis and structure,i have some interest on marketing function. So i make a decision that i want to pursue MBA.Iam longing to continue mba without drop my job. So i came to search about online video coaching classes for MBA. From my friend Asha jedja i came to know about learnixmba.com site for MBA online coaching. Now i am doing my MBA with full of joy and motivations.
How would you handle an angry student?
Answers for this will be as many and varied as there are students.
AnswerDepends on the setting. Public schools, you have no choice, you help the non-compliant student. Luckily there are plenty of resources to try. As a parent, you could contact the school's Special Education Director. Even if your child is not Special Education, they would know where to start you. IF you are a teacher, see the same person, but there should be plenty of suggestions if you ask aroiund in the faculty room. Especially those who have no problems, they have strong classroom management skills you could use.If it is college, I would contact their advisor. The faculty advisor could put pressure on them since they need them at scheduling time. If you can find out why they are non-compliant that could help. Do they view the class as a waste of time? Found out their interest and show them how it is useful.
Give an example of the steps you would follow to take care of an angry customer?
Give an example on the steps you would take to take care of an angry customer
How do you answer tell me about yourself in interview?
my name is shruti singhal. i belong from Meerut but i stay in noida in a pg and i am waiting for my graduation final year result. i have been working in hcl for 4 years. i have worked in BT voice process but due ramdown of process i got moved into sprint offline.
Duties and responsibilities of Admin Manager?
Administrative Manager Successful managers are very self-disciplined, intelligent, responsible and presentable people. An Administrative Manager would need to be positive, enthusiastic, have good leadership skills, get on well with people, be firm but just and have the ability and perseverance to try and help the company achieve their goals. She/he should be able to motivate people and make them feel that they are an important cog in the business wheel. The employees should know that management is trying their best to make life for everyone in the company as profitable, productive and enjoyable as possible, so that they will be much more likely to concentrate on doing their best.
Every worker in a business is given a specific task or tasks to do by the manager who does the planning, co-ordinating and organising of activities to reach the required goals and she/he would be the one to give orders and exercise control over the entire process.
The authority in a large organisation consists of three levels. 1. Top Management (board of directors, chairman and managing director or stockholders in a closed corporation) 2. Functional Managers(administrative, production, financial, marketing and purchase managers) 3. Operations Managers(advertising, credit and cost calculation managers). Each of these managers fulfil a task for which he or she has been trained.
The General Manager (CEO) handles personnel functions, marketing, production and administration. They are not specialists in a specific field but can work in most fields or subsections of the company.
The Marketing Manager organises, plans, controls, co-ordinates and gives orders relating to all the marketing activities.
The Production Manager is responsible for the budgeting, promotion and selling of a product.
The Purchasing Manager does purchasing for the organisation and negotiates with suppliers about the prices of items which have to be bought.
The Personnel Manager (H.R.) works with matters relating to personnel - interviews for employment, leave, salaries and so on.
An Administrative Manager's tasks would include the following: Ã Responsibility for the overall work performance of a company. Ã Management of office environment. Ã Gathering, adapting, storing and distributing information within the company. Ã Using information systems. Ã Providing specialised support to other departments and managers. Ã Providing document and telecommunication management. Ã Planning, organising, providing leadership and controlling all administrative functions. Ã Managing quality and cost control. Ã Rendering a service to other functions within the organisation. Ã Providing training and development to the staff. Ã Managing the many fields of work which the employees carry out. Ã Ensuring that human and material resources are correctly utilised. Ã Meeting with other members of management and planning for the future.
Career Fields: Admin and Office Business and Management Courtesy: CareerExpo
How would you describe yourself to someone who didn't know you?
The best way to describe yourself to someone who doesn't know you is to first introduce your full name. After a formal introduction you can state your short-term or life goals. A short introduction of your current job and college training is also a plus.
How do you apply your resume for a job?
Updating an existing resume should include appropriate weeding, not just adding recent changes. For example, if you apply for a responsible position requiring a person with an MA, employers are apt to be irritated if you regale them with details of menial part time jobs you had at high school and as an undergraduate. You may even make yourself look slightly ridiculous.
Some suggest that no one should write their own resume, even if you are a professional writer. But if you insist on updating it yourself, only include details that will be of interest to your reader. Relevance is the operative word. More isn't better. Keep in mind that employer's have needs - not jobs. Speak to those in your resume. Also, for it to work for you, you need to develop a resume that targets a specific field or profession. "Job Obituaries" insult the reader and force them to make sense of your life. It's like inviting an honored guest to dinner without bothering to find out what they eat.
Is there a difference between a group leader and a team leader?
A team leader is a person who is a leader as well as a dealer himself.
In other words he not only can lead the whole group but also deal with his members on there level and also can replace them if necessary.
Where as on the other hand a supervisor is someone who is good at monitoring the whole situation, he need not motivate or boost his members confidence but only has to see if everything is going as per the plan of action.
What pitfalls should an interviewer avoid during interview?
Crossing your arms, avoiding the sight or looking to down, try to put pressure in the closing, I mean you have to, BUT you have to be strong, but soft at the same time you may check this other place for more information bit.ly/1ngzEYt my conclusion is just the last three things, Good luck
Can you tell me about your self?
My name is Samantha Crider and I live in Galesburg with my mom and my step-dad. I come down to Kansas to visit my dad each summer and I'm in the process of coming to live with my dad. I am 13 yrs. old and I love animals. I own two border collies and a full blooded lab,one love bird, two finches, andpeach faced conyard.
What is Current Position held?
Current position refers to the job you have right now. Many job applications ask where you are currently working.
How do you answer the question what was your worst day on the job?
I find this an odd question on an interview and I've been to many and never once have I been asked that question. Be aware! NEVER trash a former employer by gossip or swearing. It's got to be a trick question! Instead of naming names put it this way: "I expect a boss to be straight-forward and deliver what he expects his/her own employees to do. (Not one set of rules for the boss and another for the employees.) If I work hard I expect respect and also in time a pay raise. I'm loyal, communicate well and expect my boss to be the same because I don't care for head games. I've had one boss that didn't meet these standards and this is why I'm here!" Even though you may be sweating bullets at a job interview (most of us do) be hygienically tidy (no matter if you're applying for a mechanics job, etc.) and look the prospective employer in the eyes. Be confident, pleasant, smile and NEVER be rude. Don't call a former employer an S.O.B., or any other name and when asked about the former employer just say it the way I told you above. This way you aren't coming off as whining, but are more professional and a person that will not put up with being treated unfairly or you'll move on. These are some of the things I've done that has helped me: #1 I've had to discuss why I left my past employer at one time and said the above. The new employer hired me on the spot (of course my Resume was neat and to the point and I had enough to offer the company.) #2 Another interview I'd been on the new employer hired me and said, "We'll try you out for a month and see if you meet our needs." I looked him in the eye with a smile and said, "I understand perfectly. However, it will take me a month to decide if this company meets MY needs." My new boss told me later he'd never had anyone say that before and that's what sold him on me. Go figure! I worked for that company for 10 years and then left because I had to move up North. #3 (I detest this one.) "What are your wage expectations?" I always say (to this day) with a smile and being pleasant, "I feel a company that has their priorities straight has a wage scale so I would prefer you make me an offer." I am NEVER rude, but it's business! I usually land the job. I will admit that after being on an interview and being candid I know I'm taking a risk and when I come out of that interview my knees are knocking together and my sweat glands have been going at the speed of light! LOL Good luck!
Qualification for call center?
Call center jobs qualifications will vary from company to company. Some standard qualifications would be being able to type at least 40 words per minute, excellent communication skills and basic computer research skills.
Can you give me example how to introduce yourself in detail?
To introduce yourself to a group of people, you tell them your name, and perhaps a little bit about yourself. What you say depends on what group you are facing - for example, if you are speaking to a club, you could tell them what kinds of things you enjoy doing in that club. If you are new in the area, you could tell the others where you came from and what other schools you have been to. You could also share something interesting that happened to you if it is something that most people would never have done - for example, if you saw a volcano erupt, or sailed around the world. Most of the time, your name and a short sentence will be enough of an introduction!
total customer cost
bundle of costs incurred in evaluating, obtaining, using, & disposing of product
total customer value , are
product value
services value
personnel value
image value
kimo
Briefly describe the ideal job of a waiter?
A waiter should be:
- personable, friendly
- able to greet customers
- able to listen closely, especially in noisy environments
- able to take orders and take directions well
- able to be organized
- able to manage time well, and to pay attention to time
- able to stand and walk for long hours
- able to read and write well
- able to write or print clearly (penmanship)
- able to do basic addition, subtraction, multiplication (such as 3 servings of coffee x price)
- able to work a cash register if needed
- able to respond kindly to a variety of complaints
- able to recognize when a supervisor is needed
- possess a strong work ethic
- able to develop friendly customer contacts to build a base of return customers
What attributes would make the ideal Company to work for?
A company that is great to work at is considerate toward its workers. There are companies who take care of their workers, and in turn the workers take care of the company. These companies can be found on a few websites by narrowing the industry and filtering the highest rated ones.
