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Business Etiquette

Business etiquette is the set of rules of conduct which allows smoother social interactions in a business organization. In particular, office etiquette applies to the interaction between colleagues and how a person behaves in the office.

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Can you give me a sample conversation of a front desk agent and its customer?

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Asked by Wiki User

Good afternoon Madam, welcome to The Homestead!

Are you checking in?

(yes, thank you, the name is Margaret Wilson),

Thank you, I see we have a reservation for Dr. M Wilson? Is that correct?

(Yes),

Thank you Doctor, I know [from looking at the frequent traveller details] that you've stayed with us many times, welcome home!

I noticed that you were in suite 714 during your last visit. I actually tried to block it for your arrival today, but the current guests are not scheduled to check out for another few days, so I've secured suite 814, it's the same layout as 714, just one floor higher, which will give you a greater sweeping view of the gold course. Would this be all right?

(actually I was in a standard room two visits before which faced over the pool club. Do you have any rooms on that side of the hotel?)

I'll check for you...[while checking] will you still be staying with us for three nights?

(yes)

Doctor Wilson, I don't have any standard rooms or junior suites on that side of the hotel. However, I recognised you've been a guest of ours many times. What I'd like to do, with our compliments, is upgrade you to one of our queen suites. This is located in the area you've requested - looking over the pool. The only difference is that it's on the 5th floor. Would that pose any problem for you?

(Is it quiet?)

Well, as it's off-season right now, other than the funeral director's convention, we don't have many other guests staying with us. It's unfortunate that they've taken most of the rooms on that side. However, the queen suite is much larger and has a veranda overlooking the pool, plus there's a small servant's kitchen. I think you would be happy with it and the upgrade is with our compliments.

Would you like for me to have the porter take you to the room for inspection before deciding?

(No, thank you. I'm sure the room is fine. I'll take it, thank you.)

Very well. It has a king-sized bed with three down pillows and three foam pillows, and there's an additional hypo-allergenic pillow in the closet. If you do find you don't like it, just dial 100 and you'll reach reception directly and I'll send the concierge up to show you a different range of suites, or I'll be happy to arrange for housekeeping to bring additional pillows should you require.

(thank you, I'm sure that will be fine. I like the foam pillows and those lovely down pillows you have. I'm looking forward to getting to bed!)

Dr Wilson, we already have your American Express Black Card on file. Would you like all billings to go directly to this account?

(yes please)

Thank you. I realise you're familiar with the resort. Just as a reminder, dinner is served in the Hunt Room this evening from 7 until 9. If you'd prefer room service after your long journey, our chef's are on duty 24 hours a day, preparing dishes for the new day. Press 200 for the Maître D'Hôtel

[whilst you've indicated for the porter to come to reception]

The porter will take your bags to your suite. Tomorrow morning it's expected to snow, so you may wish to dress warmly.

Dr Wilson, this is Patrick, he'll escort you to your suite. Patrick, suite 508 please. Dr Wilson, again, welcome 'home,' please don't hesitate to ask if there is anything we may do to make your stay with us more pleasurable.

(thank you)

[in the process of finalising the check-in of the guest, obtaining an approval code from american express, because the guest is a black card holder, make certain you have the concierge immediately move the complimentary bottle of champagne, the box of chocolates, and the welcome card hand-signed by the general manager, transferred from the original room to the guest's new room.

Also, phone the 'door' to have the doorman make certain they've placed the correct room number on the car keys tag, so there will be no difficulty for the guest the following morning. The valet staff should already be aware that the guest is a 'black card' guest, or in industry terms a CIP, or WKRP, (CIP = Commercially Important Person, or WKRP = Well Known, Respected Person).

The term VIP is reserved for ALL guests and guests should from time-to-time hear hotel staff refer to guests as their VIP's. Every single guest is very important to the survival and existence of the hotel or resort. So if you have a guest standing before you and you're reserving theatre tickets for them, it's nice to say down the phone line: "good evening, this is the concierge at The Homestead, we have two of our VIP guests we'd like to secure your best available seats for tonight's performance. The guests will appreciate this gentle and not untrue gesture. Also, ensure you discreetly ask your guest what their room number is, then quote their surname to them before you make the call to the theatre. That way, you'll have the name to provide to the theatre - further stressing you recognise your 'VIP' guests. ]

Can you infuse personal money into your LLC to pay expenses?

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Asked by Wiki User

Absolutely. It is most often expensed as a "loan to shareholder". This classification keeps track of the fact that the money did not come from the business operations, but places it into the category of "financial expenses" instead of operating expenses. This keeps your operating picture clean.

More importantly, imho, why are you running an LLC without the use of a professional bookkeeper or CPA. The number one recipe for small business failure is attempting to do the things that "we CAN" do (most often to keep expenses down). We must resist this temptation as there are only 168 hours in a week. Focus on doing only the things that "ONLY" you can do and outsourcing the rest. Skeptical? Try it for 30 days. Your results will amaze you.

What are the roles of business?

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The role of business is to help in overall economic growth of the country and the people in general.
Apart from profit motivation, they should cater to their societal responsibilities as well.

Why should slang not be used in the workplace?

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Slang can be perceived as ignorant, so you should not use a lot of it when you are in a professional setting.

How does informal organization emerge?

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Informal organization occurs naturally and emerges as people create relationships and networks.

When someone is allowed to follow you into a secure area without a valid badge or key code?

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That depends on the policies of the specific company or organization. There is no general answer.

What are the six most popular home roofing material?

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1. Slate

2. Concrete

3. Composition shingles

4. Wood shakes

5. Roofing tile

6. Metal

What is the result of being too bossy?

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Asked by Wiki User

Results are:

-No friends

-No one will even like you

-No one will obey you because you've been at it too long, and they're just fed up with it, and you'll have to stop eventually, anyway

-You'll get punished by your parents (more, if you already do)

-People will hang out with you less

-You'll probably get bossed back because people will want you to get a taste of your own medicine

-You'll annoy people, and you'll eventually annoy yourself

Hope this helps! Trust me, I was bossy, and it didn't result in anything rewarding or good. My brothers called me "Master" and "Yoda". Your welcome!

What are the major forces in consumerism today?

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The major forces in consumerism are individual consumer advocates and organizations, consumer educational programs, and consumer laws

What is the main aim of a businessman?

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  • The main aim of any businessman is to see profit and ways to make more money by attaining good ideas from those that may work for him. The very good companies also want to build good character in their business name which produces even more of a profit for the company. Consumers are getting smarter because of the technology today (they research more) so a good businessman would want to keep his customers or clients by being honest; good prices with good products and good service.

Why is it a good idea to act ethically in business?

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Ethics plays an important role in business.it is because ethics create the image. If u cant deal with customers honestly,that means u r detoriating ur image.

>>Ethics were thrown out the window in the incident in the Del Rey Oaks Safeway, where a meat cleark stopped a man from beating his pregnant wife/girlfried IN THE STORE! Afterward the employee (a good hearted Black man) was put on leave without pay by the Safeway store manager. Seems to me, the manager is the unethical one.

How to help Online CRM Application?

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Online CRM Applications constitute a powerful suite of high-end tools that help to effectively streamline business sales, marketing and customer relationship functions. Using just one user-friendly solution you can securely store data, automate key business functions, coordinate sales and marketing, improve employee performance, cut costs, and focus on maximizing customer satisfaction.for more info contact :- 07838888080,

09323379609

How many tons of hay on a semi?

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dot stats that 80000 pounds when halling anything on a tractor