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Hotels and Lodging
Questions about hotels such as how to book a room, the top hotels in your area, and related topics.
6,182 Questions
How legislation and issues have affected tourism industry?
how does legislation affect tourism in kenya
What types of jobs are available in hotels?
There are loads. Deaprtments including Front of house (Reception), Sales/Marketing/Events, Management, Restaruant/Kitchen, Housekeeping, Maintenance, HR, Accounts. Most things really. I've posted a link to a list.
What attract you to work in a hotel?
well.. working in a hotel! living the fancy life! although am not really living it, but im seeing it...
What is Whitney system for hotel reservation?
This system consists of drawers in which metal plate is placed on that plate the slip is being placed the different colour slip represents different categories of guest such as white slip for vip guest pink slip for FIT ect. This system is manually operated and now mostly used in small hotels and library.
What are the nine department of hotel?
THERE ARE FOUR MOST IMPORTANT DEPARTMENTS IN A HOTEL WHICH ARE:-
# FRONT OFFICE # HOUSE KEEPING # FOOD AND BEVERAGE PRODUCTION # FOOD AND BEVERAGE SERVICE * AND VARIOUS OTHER DEPARTMENTS LIKE:- # HOTEL SECURITY # ENGINEERING # LAUNDRY # H.R # GARDENING # MARKETING&SALES # F&B CONTROL & MANY MORE ACCORDING TO THE SIZE AND CAPACITY OF THE OWNERSHIP WHICH VARIES FROM HOTEL TO HOTEL AND PLACE TO PLACE.......!"
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What is the role of a receptionist in hotel?
A receptionist at a hotel could be assigned any one or more of the duties listed below:
* greet people coming to the front desk;
* assign rooms for people if there was room enough in consideration of reservations;
* accept payment by cash, check or credit card from customers;
* provide information by phone regarding the hotel, rooms available, costs;
* give messages to arriving guests who check for them at the front desk; and
* arrange with a "wake up" caller the guest requests for such a service.
Who are the people who work in a hotel?
* Hotel Operations Manager
* Hotel Engineer
* Hotel Receptionist
* Hotel Duty Manager
* Hotel Assistant Manager
* Porter
* Kitchen Staff
* Hotel Reservations Sales Agent
* Hotel Accountant
* Senior Chef, Sous Chef
* Room Attendants, Housekeeping Manager
* Head of Security
* Bar Manager
* Human Resources Coordinator
* Gaming Supervisor
Describe a time when you have a difficult discusion or situation?
A complete answer to these job interview questions must explain:
1. The action you took (why did you do it that way?).
2. The result that you were expecting to achieve.
3. What you got.
A lesson learned is also expected.
What are the duties of a hotel lobby manager?
- Excellent customer service skills
- Awareness of health and safety and personal hygiene the workplace
- Ability to work calmly and effective under pressure
- Good competency for memorizing orders
- Excellent communication and interpersonal skills
- Good numerical skills for handling customers' bills
- Ability to work proactively within a team and on own initiative
- Ability to handle difficult customers in a calm and tactful manner
What is the duty of a hotel receptionist?
The Guest Service Agent's responsibilities include some of the following:
- Greet and register incoming guests.
- Process guest folios and collect payment.
- Administer and manage cash handling responsibilities.
- Handle guest requests and concerns promptly and with courtesy.
- Assist guests with any inquiries regarding local entertainment, restaurants or transportation.
- Maintain efficient and effective flow of information with guests and all internal departments.
- Handle additional duties as needed by guests or management.
What are the duties and responsibilities of a front office clerk?
A reservation clerk for a hotel takes reservations over the phone and Internet. A reservation clerk makes sure that the guests get what they need at check in time at the hotel. They might also learn how to do front desk tasks like answer phones and check in/out guests.
What is the duties of morning hotel clerk?
The morning desk clerk usually is responsible for checking people out of the hotel or motel before 11. They also handle customer service issues that come up during the time they are on duty. They may take reservations on the phone as well.
Where can someone find information about cluster analysis?
Wikipedia is a great place to find information about cluster analysis. Different methods are explained and the process that is used. Users is a good website to find information that explains basic concepts of cluster analysis.
Where can one find cheap paper plates?
Paper plates can be found at the Paper Source store. They have dozens of stores across the US, and are specialized in artisanal products made out of paper. Paper plates can also be bought at Crate & Barrel or ordered online at Amazon.
Which part of the hotel the service is the pantry located?
A "pantry" is a room designed for the safe storage of food, it will form part of the kitchen/catering services of the hotel.
What are the standard table set up in hotel and restaurant?
HI,
From here you can get the table items,
http://www.indianstainless.com/
Which is correct The restaurant in the hotel or The restaurant at the hotel?
It depends on it the restaurant is in the hotel, attached to the hotel or located somewhere in their parking lot.
What is the concierge function in hotel?
Concierge function are divided in Personal concierge and Corporate concierge. Personal concierge services include: hotel bookings, pet care, private travel management, health and wellness services including spa appointments, sports services, event booking, air travel reservations etc.
Corporate concierge services include: arrange private jet charters, plan exotic holidays, arrange entrance and table seating at VIP clubs and lounges, book private chauffeurs & limousine services etc.
What type of hotel restaurant jobs are available?
There could be several positions. Let's start in the back of the house ... the part you rarely see. there are, or might be, chefs, cooks, prep cooks, dishwashers, bus people, janitors, inventory clerks. In the front of the house, you would typically find a manager/asst. manager, wait staff, host/hostess, bartenders, and the bussers mentioned earlier.
Where can one find reviews for restaurants in Phoenix?
Accurate restaurant reviews can be found online at Zagat. The first result is their deal site, where you need to pay to get deals. However, if you scroll down, a second site will come up that will allow you to view any restaurant for free and see the reviews.
Why front office is important?
The front office is an important part of the business because it is often the first direct interaction between the client and the business. The friendliness of the front office is often the foremost department that the customer uses to rate the organization.
What is the definition of customer care in the hospitality and tourism industry?
Its refering to the industry in which customer service exist to help tourist or new people who have just come to a new country adapt to their new place as peaceful as possible. The tourism industry includes, Airport attendents, Bus terminal customer service, and any other type of organization that will accomondate tourist.
1 American service which is considered as plated service.
2. silver service which is considered as french service
3. German service which is considered as family service.
4. Gordon service.
5. Russian service
How are star ratings given to the hotels?
5-Star Rating: A luxurious hotel, offering the highest degree of personal service. Elegance and style abound, and rooms are equipped with quality linens, VCR, CD stereo, jacuzzi tub and in-room video. There are multiple restaurants on site with extensive, gourmet menus, and room-service is also available 24-7. A fitness center, valet parking and concierge service round out the experience.
4-Star Rating: Formal, large hotels, with top-notch service. There will usually be other hotels of the same caliber clustered nearby, as well as shopping, dining and entertainment. Above-average service, beautifully furnished rooms, restaurants, room service, valet parking, fitness center and a concierge are some amenities to expect.
3-Star Rating: Usually located near a major expressway, business center and/or shopping area, these hotels offer nice, spacious rooms and decorative lobbies. On-site restaurants may be average in size but will offer breakfast, lunch and dinner. Valet and room service, a small fitness center and a pool are often available.
2-Star Rating: These hotels are generally part of a chain that offers consistent quality and limited amenities. They are small or medium in size and rooms will have a phone and TV. While you will not have the convenience of room service, there should be a small restaurant on site.
1-Star Rating: Expect a small hotel managed and operated by the owner. The atmosphere will be more personal and the accommodations basic. Restaurant service should be within walking distance, as well as nearby public transportation, major intersections and entertainment that is reasonable in price.
