Job Interviews

Where do you see yourself:

Here's what the resume advice company Resume Edge recommends as a sample answer to the question, "Where do you see yourself in ten years?"

In ten years, I endeavor to have refined my strategic and client relations skills. I intend to be a leading expert in estate planning. After having proven myself as a senior manager, I hope to help shape the strategic direction of estate planning services. I could do this in any number of official roles. The important thing is that I will continue contributing my abilities in a challenging and rewarding environment.

More advice:

• While it is not usually a good idea to try to be a Jim Carey in an interview, depending on how things have gone and who you are dealing with, you might inject a little humor here and ask: "When do you expect to be promoted?" ....or "When are you moving on?... This could easily break the ice. Seriously, you can easily respond that you have no idea as you have no idea what you are capable of so far, although you know it is a lot. Therefore, you want to make sure you are open and flexible to whatever opportunities present themselves. If you actually know what you want to be when you grow up, you could offer to conduct a seminar on how to actuate that.
• You know when you come to that common situation where someone asks you "Where do you see yourself in five years?" Yea you should call a person on that because that question is silly! You have no idea where you'll be in five years nor should you worry. I mean how depressing can that question actually be? If someone asked me that question five years ago I wouldn't have predicted my life to be like this nor would I have wanted to say my life would be like this, I'm not saying I'm unhappy with my life necessarily its just that in a span of five years a persons likes and dislikes change, the people around them either disappear, reappear, or show up for the first time. The things you once loved could become something you hate or vice versa. Aspirations change and feelings lose their magic. Yes you can say what you'd like to see happen in five years but I'm pretty sure it won't and five years from now when you look back on yourself answering that question you'll probably no longer want the same things. There's always hope but no definite so all you can do is live life like you have those five years to look back on...
• When an interviewer asks this question, they're asking where you see yourself within a company. They don't want to hear you say, "Well, in five years, I will be married to a handsome European man, touring the South Pacific in our yacht with a mai-tai in my hand." They want something like, "Well, that will depend on my individual performance and on the opportunities I'm presented with, but ideally, I will be..." Even if you're going, "Yeah, like I'll be here in 5 years..." act like you will be. They don't want to hear you saying you'll essentially use them to get where you want, and the minute the opportunity is presented jump ship.
• Some might think that you should not tell the interviewer that you want to move up the ladder of success, because they will fear that you might replace them or move on to another job. However, most would recommend that you answer with just the opposite: that you do want to be successful. A good manager wants his employees to be successful and grow in their careers because that benefits the whole company. If they don't want this, you don't want to work for them. As for the actual standards of success and specific career paths, they are very different for different people and different industries. It is most important to show that you do want to be successful.
• Think educationally-- higher degree? certification? Think leadership-- at least one step up from where you are at now.
• Think about what your goals in life are. Then think about what you are doing now. The answer will be somewhere in between, for example "I want to be the CEO of Microsoft and right now I'm studying towards a degree in computering engineering." In five years time the person would probably be "working with a decent computer company in a high position, looking to move on to greater things".
• Be ambitious but realistic. If you are applying for a job in the mail room in a large corporation, don't say you are gong to be CEO in 5 years; but try to find out before your interview where a mail room clerk might be promoted to.
• This is a tricky interview question and definitely something worth thinking about before hand. You should come across as being flexible with strong ideas of several directions you are interested in developing. You should be positive, confident and ambitious but not overly so. Don't say "I want to be doing your job"

Where will you be in five years?

This is a very common job interview question. Think carefully about your plans. Really answer it for yourself, Where do you see yourself in five years? Where do you hope to be?

The interviewer is looking to find out a few things with this question. First, are you the type of person who plans ahead and sets goals? You should be. Second, do your goals match those of the company and the position? Your goals need to fit the career path for the job. They don't want to lose you in a year or two.

Start with the present and tell why you are well qualified for the position. Remember that the key to all successful interviewing is to match your qualifications to what the interviewer is looking for. In other words you must sell what the buyer is buying. This is the single most important strategy in job hunting. So, before you answer this or any question it's imperative that you try to uncover your interviewer's greatest need, want, problem or goal. To do so, make you take these two steps: 1. Do all the homework you can before the interview to uncover this person's wants and needs (not the generalized needs of the industry or company) 2. As early as you can in the interview, ask for a more complete description of what the position entails. You might say: �I have a number of accomplishments I'd like to tell you about, but I want to make the best use of our time together and talk directly to your needs. To help me do, that, could you tell me more about the most important priorities of this position? All I know is what I (heard from the recruiter, read in the classified ad, etc.)� Then, ALWAYS follow-up with a second and possibly, third question, to draw out his needs even more. Surprisingly, it's usually this second or third question that unearths what the interviewer is most looking for. You might ask simply, "And in addition to that?..." or, "Is there anything else you see as essential to success in this position?: This process will not feel easy or natural at first, because it is easier simply to answer questions, but only if you uncover the employer's wants and needs will your answers make the most sense. Practice asking these key questions before giving your answers, the process will feel more natural and you will be light years ahead of the other job candidates you're competing with. After uncovering what the employer is looking for, describe why the needs of this job bear striking parallels to tasks you've succeeded at before. Be sure to illustrate with specific examples of your responsibilities and especially your achievements, all of which are geared to present yourself as a perfect match for the needs he has just described..

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Describe yourself as outgoing, hardworking, dependable, eager to learn and grow professionally etc; think about what kind of person you would like working for you and convey that to the employer. The best advice I can give to a job seeker is first aim high, well as high as you are capable of and realize the more you are willing to learn through experience or school is valuable. See yourself as a commodity. Be honest about your capabilities, if you don't know how to do something, say you don't know but let the employer know you are capable of learning and even give an example of something else you learned to do, maybe at another job or even a hobby. Most jobs will have to train you to their way and processes so don't undermine your capability and be proud of your accomplishments in life because they will only bring you up.

i m good and cool guy with lots of patients and hard working in me..

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There is an excellent article in the Related Link below.
As simply as you can, tell the Interviewer about yourself, how you work, what you do outside the job regarding hobbies. To a lot of employers it's important to them that you have outside things to keep you happy when you aren't at work.

call center is a firm that takes upon itself the responsibility of handling telephone calls of a big company that has a huge customer database but doesn't want to invest in the staff required to handle customer calls. For example, when you call up for airline reservations, directory assistance or PC breakdown help, the calls will most likely be handled by a call center. Here are the top 5 call center interview questions and how you must prepare for them:

1. Question: Tell us about your previous call center work experience and describe the manner in which you serviced the customers?

This question may be thrown at you in the middle of the interview and you must be prepared for it. Before heading for any call center job interview, you must always review your past work experience and note down the highlights.

Also, call centers look for team players, so focus on the successes you achieved with a team and talk about the achievements as being part of a team effort, not as your personal achievements. As far as the customer service part goes, you have to lay it down straight - tell your prospective employers about how you handled customers without any fiction thrown in.

2. Question: Are you proficient in using different software? What are your computer skills?

All call centers use net telephony because it is cheaper than using land lines. Next, all call centers have a customer database and you must figure out what software is used for maintaining a customer database across different call centers.

Then there are the log files, which have to be created after every call is answered. Finally, there are the usual applications such as MS Word, Excel, etc. Figure out all these software before you go for the interview.

3. Question: This is not really a question, but the interviewer/s will be judging you by your communication skills, the way you deliver your lines and by your grammar.

So, when you are speaking in the interview, remember to speak in a clear and concise way and pick and choose your words. Use short sentences and deliver them in a slow, patient manner.

4. Question: What does a call center mean to you?

This question may seem harmless, but its connotations are huge. The interviewer is trying to gauge your seriousness and commitment to the job and this question is a standard call center interview question.

Remember, you have to reply to this question in all seriousness and earnestness - never ever give the impression to the interviewer that you are taking the job just until you get a better one or for fun and profit. Be serious and say in a formal voice that you want to make a career out of working in a call center.

5. Question: Describe the importance of teamwork and team spirit?

All call centers thrive on team spirit and if they get a whiff that you are a loner and will turn hostile while working in a team, they won't hire you. So, go ahead and pick up some management books that expound the virtues of teamwork and lay it on thick during the interview.

These are the top 5 call center interview questions you can expect to be asked. If you have applied for a technical job, then expect the questions to focus on the technical subject with all the others questions being mainly fluff.

A call center manager's interview questions will mostly focus on team building, team spirit and man-management skills. So, whatever job it is that you have applied for: prepare in the manner we have advised you and you will come up trumps.